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OHQ's documents suffice evidence of a fee that is payable unless they are revealed to be incorrect. Client will certainly use its practical endeavours to alert OHQ of any type of invoice disagreement within fourteen (14) days of invoice of a billing, complying with the process laid out in Area 15. If Client conflicts an invoice, the billing must remain to be paid on time nevertheless OHQ will certainly attribute or refund Customer if it is later fairly determined by OHQ or according to the conflict resolution procedure laid out in Section 15 that the billing was incorrect and the Customer is qualified to a credit report or reimbursement.

Such revisions may include, without constraint, adjustments to the quantities of the Membership Charges or Use Charges for OHQ Paid Solutions, modifications to the use allowances consisted of in the Prices Strategies, and discontinuation of Prices Strategies. (a) Each such revision will take result after practical breakthrough composed notice is offered to Customer (for instance, by being published to the OHQ Web Site), other than that any type of such alteration that impacts a Selected Paid Solution will relate to Client beginning at the start of a Paid Solution Term beginning no less than thirty (30) days from the date which OHQ supplies notification of such alteration to Client in accordance with Area 16.8.

If Consumer does not terminate its use any type of affected Selected Paid Service prior to the efficient day of such revision, Consumer will certainly be deemed to have agreed to such modification relative to such Selected Paid Solution. (b) If a Pricing Plan selected by Client is ceased, OHQ will offer Client with affordable development notice of no much less than thirty (30) days and Client will be given the alternative of picking a new Prices Strategy from then-current pricing plans used by OHQ.

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For evasion of doubt, this paragraph does not relate to adjustments to the Cost Checklist, which are resolved in Section 7 (grasshopper virtual receptionist).1. Consumer represents that all info provided by Consumer and its callers to OHQ (including, without constraint, all call info and information relating to Client's Charge card) is exact, current and full at the time it is provided to OHQ

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Consumer should in all times follow all regulations, guidelines, requirements and codes applicable about its use of OHQ Offerings and the Consumer's supply of its services and product to its customers. Consumer will certainly not make use of any type of OHQ Offerings to participate in, or to encourage or aid others to engage in, any type of prohibited or fraudulent tasks.

If a brand-new Paid Service Term starts earlier than 3 (3) days after such email is sent out, Consumer will certainly incur the applicable Registration Cost for the new Paid Solution Term (the ""). The efficient day of such termination will be either (i) the Requested Discontinuation Date, or ought to Consumer not mention a Requested Discontinuation Day, (ii) the last day of the Final Paid Solution Term.

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Where Customer terminates pursuant to this Area 10.1(b): (i). The Membership Charges that have actually been pre-paid will certainly be preserved and the OHQ Offerings available to Client until the last day of the Last Paid Service Term (subject to reinstatement charges under clause 10.3(e)) and the extra balance of the Prepaid Use Credit will be kept by OHQ for future use by Customer if Client decides to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).

(b) Following termination of any OHQ Service, OHQ will not be responsible by any means for addressing phone calls, taking or providing messages, or doing any various other activities in link with such OHQ Service. (c) Upon discontinuation of all OHQ Services, OHQ might terminate Client's Account and Client's access to the Account.

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(e) Following termination of any OHQ Providers, OHQ will certainly have no responsibility to reinstate or otherwise recommence such OHQ Services. If OHQ elects (in its discretion) to restore or otherwise recommence an ended OHQ Solutions, OHQ might call for that Client pay a reinstatement fee of $30 (to cover OHQ's sensible expenses in processing the reinstatement) Info collected by OHQ from Client and its customers might be used, disclosed and shared by OHQ in conformity with OHQ's personal privacy policy as readily available on the OHQ Internet Site ("") and as may be changed every now and then.

The Controller thus assigns the Processor relative to processing activities carried out in the program of the stipulation of receptionist solutions. OHQ and Client recognize and agree that the Processor undergoes the following responsibilities: The Processor shall adhere to the relevant Information Security Laws and need to: (a) only act on the composed instructions of the Controller and make certain those acting under their authority do the very same; (b) guarantee that individuals refining the data are subject to a task of confidence; (c) utilize its finest efforts to secure and secure all personal information from unsanctioned or illegal processing, including (but not limited to) unexpected loss, damage or damage; (d) guarantee that all handling satisfies the requirements of the GDPR and related Information Security Regulation; (e) ensure that where a Sub-Processor is utilized, they: only involve a Sub-Processor with the previous authorization of the Controller; inform the Controller of any kind of desired changes concerning Sub-Processors; they execute a written contract consisting of the same data protection responsibilities as laid out in these Terms; comprehend that any failure on the part of the Sub-processor to abide with the Information Protection Regulation, the Cpu remains completely reliant the Controller for the efficiency of the Sub-Processor's commitments; and aid the Controller in offering subject accessibility and allowing information based on exercise their civil liberties under the Data Defense Regulations.

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The Controller will accomplish adequate and suitable onboarding and due diligence look for all Cpus, with a complete assessment of the mandatory Information Security Regulation demands. The Controller will verify that the Processor has sufficient and documented procedures for information violations, information retention and information transfers in position. The Controller shall obtain proof from the Cpu regarding the: (a) verification and dependability of the staff members utilized by the Processor; (b) any certificates, certifications and plans as described in the onboarding procedure; (c) technological and operational actions used in safeguarding the Personal Information; and (d) treatments in place for permitting information topics to exercise their rights, including (but not limited to), subject gain access to requests, erasure & rectification procedures and limitation of handling actions.